At Fluffy Tails Pet Grooming, located at Shop No. 13, 2nd Floor, Skandhanshi Shops and Spaces, Bellary Chowrasta Road, Kurnool, Andhra Pradesh 518003, we respect your personal privacy. This Privacy Policy details how we handle information submitted when you interact with our website or contact us via telephone or WhatsApp.
1. Information We Collect
When you submit an appointment enquiry, contact form, or message us on WhatsApp, we may collect:
- Your Full Name
- Your Phone Number (used to verify appointments and discuss pet requirements)
- The Service Category Required (e.g., Pet Grooming, Home Services, Pet Food)
- Optional details you provide regarding your pet's breed, temperament, or questions.
2. How We Use Your Information
We use your supplied contact details strictly to:
- Respond to your service enquiries and questions.
- Confirm appointment dates, time slots, and verify location feasibility for home services.
- Provide customer support regarding pet diets or veterinary coordination.
We do not sell, rent, or trade your personal information to third-party marketing companies.
3. Third-Party Integrations & WhatsApp
When you click our WhatsApp enquiry buttons, you are redirected to WhatsApp's messaging service, which operates under WhatsApp's own privacy terms and end-to-end encryption standards. No messages are sent automatically without your explicit action.
4. Data Security
We employ reasonable administrative and technical safeguards to protect your enquiry information against unauthorized access, loss, or disclosure.
5. Contacting Us
If you have questions regarding this Privacy Policy or wish to have your contact details updated, please reach out to us at:
Fluffy Tails Pet Grooming
Shop No. 13, 2nd Floor, Skandhanshi Shops and Spaces,
Bellary Chowrasta Road, Guru Raghavendra Nagar,
Kurnool, Kalluru, Andhra Pradesh 518003, India.
Phone: 8885403424